CLEO SHEA MANTRA, Paris, France. Email:; Tel. William Kwende +33 614 45 39 63

While this text is in English we will gladly discuss the details in French, Spanish, Swedish and Italian. Please pose your questions at

Return Policy

We will replace any defective product if informed and returned within 15 days. However we cannot accept returns for any other reasons. All refunds will be processed through the original mode of payment. Please get in touch with our customer service to coordinate your return or refund. You can communicate with our Customer Service through the contact details above.



  • This website delivers to selected EU Countries and the UK only.
  • If there is no one at the address given who is able and competent to accept delivery of the products, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of the products.
  • Standard delivery within one (1) to three (3) days from the receipt of your order.

Terms & Conditions

USE OF THE CLEO EUROPA WEBSITE AND MOBILE APPLICATIONS (available for Android and IOS) (altogether the “Website”).

The Website is operated by or on behalf of Shopify- Designer Mohammed, trading as CLEO, a limited liability company with registered company number 40871, whose registered address is at PO Box (NUMBER)- Dubai – United Arab Emirates (“CLEO”, “us”, “we”, “ours”).

The Website is provided to you for your personal use subject to these terms and conditions (the “Terms and Conditions”).

By using the Website you agree to be bound by these Terms and Conditions.

These Terms and Conditions apply to all products supplied by Golden Organics Global LLC FZE.

You are either at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian.

We grant you a non-transferable and revocable license to use the Website, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Website. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Certain services and related features that may be made available on the Website may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Website is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Website shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

Orders for the Products

The products are subject to availability. If, for any reason beyond our reasonable control, we are unable to supply a particular item, we will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the products, unless you wish to accept substitute products of equivalent quality and price.

We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or any other problem identified by us.

The products are not intended for resale.

By confirming your purchase at the end of the checkout process, you agree to accept and pay the full amount payable for the product(s) as indicated during the order process, including any shipping costs or charges incurred with that order.

Prices and Payments Policy

The price of the products and delivery charges are shown in Swedish Kroner, Euros and Pounds Sterling.

We accept the following forms of payment:

–          Paypal with Account

All credit/debit card payments are subject to validation by the issuer. If the issuer of your card refuses to authorize payment, we will cancel your order and contact you for an alternative method of payment.

The details on your credit/debit card used to make the payment shall exactly match the ID information of the cardholder.

The prices include VAT applicable on the day of your order. Any change in the applicable VAT rate will be automatically reflected in the price of products sold within the website e commerce links.

Secure Payments Guarentee

All credit/debit cards’ details will not be stored, sold, shared, rented or leased to any third parties.

Rest assured your card number will be protected using Secure Socket Layer (SSL) certificate. We guarantee a safe shopping experience on our site.